대한민국 · Other countries

Composition and Application of the Terms​

These Terms consist of these Common Terms and the supplemental terms applicable to your country of residence. Each Member is governed by these Common Terms together with the single set of supplemental terms corresponding to that Member's own country of residence; the supplemental terms applicable to other residences do not apply.

These Terms consist of these Common Terms and the supplemental terms applicable to your country of residence; in case of conflict, the supplemental terms control. Such precedence applies only to, and for the benefit of, Members resident in the country to which those supplemental terms apply.

Where these Common Terms do not themselves set out a particular subject (such as eligibility and age, the Operator's limitation of liability, refunds and withdrawal, the validity period of Cream, payment, subscription, and auto-recharge, or governing law and dispute resolution) and instead provide that the matter is governed "as set out in the supplemental terms applicable to your country of residence," that subject is governed by the supplemental terms applicable to the Member's country of residence.

The binding language of the Terms applicable to a Member is determined by the Member's country of residence (Korean for Members residing in the Republic of Korea; English for Members residing elsewhere), as set out in Article 18 and in the supplemental terms applicable to your country of residence.

Part 1. General Provisions​

Article 1 (Introduction and Acceptance)​

These Common Terms, together with the supplemental terms applicable to your country of residence, form a binding agreement between you ("you", "User", or "Member") and Konrev, INC. ("Konrev", "we", "us", or "our"), the operator of the BagelChat service and any related websites, applications, APIs, and features (collectively, the "Service"), governing your access to and use of the Service and setting out the rights, obligations, and responsibilities of the Member and the Operator.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Article 2 (Generative AI Disclosure)​

This Article is provided to comply with applicable AI disclosure obligations, including Article 50 of the EU Artificial Intelligence Act, Korea's AI Framework Act, and similar transparency requirements in other jurisdictions.

1. The Service is operated and delivered primarily through generative artificial intelligence ("Generative AI") technology. The AI characters you interact with on the Service are not human; they are AI systems that automatically generate responses based on your inputs.
2. The reliability and accuracy of Output Content, and the allocation of responsibility for it, are addressed in Article 11 (AI-Generated Content Disclaimer) and in the supplemental terms applicable to your country of residence (Limitation of Liability).
3. By agreeing to these Terms, you acknowledge that you have been informed that the Service operates through Generative AI and that you are interacting with an AI system, not a human.

Article 3 (Definitions)​

The definitions of the terms used in these Terms are as follows:

• "Service" means BagelChat and all related features, including AI characters, chat, and any paid features, that the Operator provides so that Members may interact with AI characters (each a "Character") and enjoy content, regardless of the type of device (PC, mobile, or other wired or wireless device).
• "Member" means a user who has registered an account and entered into a service agreement with the Operator in accordance with these Terms and who uses the Service. The age at which a person is eligible to become a Member is as set out in the supplemental terms applicable to your country of residence.
• "Account Information" means, collectively, the information you provide to us (such as profile name and profile picture) together with usage records, payment information, and other data generated in connection with your use of the Service.
• "Content" means, collectively, "Input Content" (all information you create, post, or submit in the course of using the Service, whether text, image, audio, or otherwise) and "Output Content" (all material provided to you through the Service in response to your Input Content).
• "Cream" means the in-Service virtual currency that a Member purchases, or that the Operator grants, in order to access paid features of the Service, comprising:
  • "Paid Cream" — Cream purchased by a Member for consideration; and
  • "Free Cream" — Cream granted by the Operator to a Member without charge for purposes such as events, promotions, or rewards.

Article 4 (Your Account)​

1. In order to fully use the Services, membership shall be required. You shall apply for membership, and the Company reviews and approves such applications. If the Company determines that it is inappropriate to approve an application due to reasons such as mechanical access to the service system, account theft, provision of false information, or verification of a history of service abuse, the Company may suspend or reject the application, or terminate the service agreement ex post, and may restrict the use of the service for a certain period of time if necessary.
2. You are responsible for safeguarding your login credentials (such as your password and other account-access information) and for all activity that occurs under your account.
3. You must notify us promptly at [email protected] if you believe your account has been stolen or is being used by a third party without authorization.
4. We are not liable for any loss arising from your failure to secure your credentials, except where caused by our willful misconduct or gross negligence.

Part 2. The Operator and the Member​

Article 5 (Obligations of the Operator)​

1. The Operator complies with applicable laws and these Terms and uses its best efforts to provide the Service continuously and reliably.
2. The Operator endeavors to provide a responsible service in compliance with AI ethics principles.
3. So that Members can use the Service safely, the Operator maintains a security system for the protection of personal information and publishes and complies with a "Privacy Policy."
4. Where an opinion or complaint raised by a Member in connection with use of the Service is recognized as justified, the Operator endeavors to handle it promptly.

Article 6 (Notices to Members)​

1. Unless otherwise provided in these Terms, where the Operator gives notice to a Member, it may do so by electronic means such as the email address provided by the Member, in-app push notification, or a consent window displayed at login.
2. For notices to all Members, the Operator may replace the notice under paragraph 1 by posting the notice on the in-Service announcements screen for at least seven (7) days. However, for matters that have a material effect on a Member's transactions, the Operator will post the notice on its website and give individual notice.
3. The Operator is not liable for errors arising from a Member's refusal to receive, or from an email address or similar contact information provided by the Member being inaccurate, with respect to emails sent under this Article.

Part 3. Use of the Service​

Article 7 (Provision and Suspension of the Service)​

1. The Service is, in principle, provided 24 hours a day, year-round.
2. The Operator may temporarily suspend all or part of the Service in any of the following cases, in which case it will give advance notice; however, where there is an unavoidable reason, it may give notice afterward:
   • where operationally necessary, such as regular system maintenance, server expansion, or replacement;
   • where normal use of the Service is impaired by a power outage, a failure of Service facilities, a surge in usage, or the like;
   • where caused by external factors beyond the Operator's control, such as a failure of an external AI model provider; or
   • where a force majeure event such as a natural disaster or national emergency occurs.
3. Where it becomes difficult to continue providing the Service due to a material business reason — such as discontinuation of the business following a business transfer, division, or merger, expiration of a contract necessary to provide the Service, or a significant deterioration in the profitability of the Service — the Operator may discontinue the entire Service. In such a case, the Operator will post the date of discontinuation, the reason, and the compensation conditions on its website at least thirty (30) days before the discontinuation date and give individual notice to Members by the method set out in Article 6(1).

Article 8 (Modification of the Service)​

1. The Operator may modify all or part of the Service it provides as operationally or technically necessary.
2. Where there is a change to the content, method of use, or hours of use of the Service, the Operator will give notice at least seven (7) days before the change. However, where the change is adverse to Members, the Operator will give notice at least thirty (30) days in advance and give individual notice by the method set out in Article 6(1).
3. The Operator may modify, suspend, or change all or part of any service provided free of charge and, unless otherwise specially provided by applicable law, will not provide separate compensation.

Article 9 (Obligations of the Member)​

1. The Member must understand and comply with these Terms, the Operating Policy, and all other rules notified by the Operator, and must not engage in any act that interferes with the Operator's normal business.

2. THE MEMBER UNDERSTANDS AND AGREES THAT THE SERVICES ARE AVAILABLE WORLDWIDE, AND IT IS THE MEMBER'S SOLE RESPONSIBILITY TO USE THE SERVICES IN COMPLIANCE WITH ALL APPLICABLE LAW. THE MEMBER MAY NOT ACCESS OR USE THE SERVICES IF THIS IS PROHIBITED BY APPLICABLE LAW. The Member is subject to all laws of the geography in which the Member resides and from which the Member accesses the Services and is solely responsible for obeying those laws. The Member agrees the Operator cannot be held liable if laws applicable to the Member restrict or prohibit the Member's participation in the Services. The Operator makes no representations or warranties, implicit or explicit, as to the Member's legal right to access or participate in the Services nor shall any person affiliated, or claiming affiliation, with the Operator have authority to make any such representations or warranties. The Operator reserves the right to monitor the location from which the Member accesses the Services and to block access from any jurisdiction in which participation is illegal or restricted. The Member agrees, except as expressly prohibited by applicable law, not to use any methods to attempt to hide or misdirect any location information regarding the Member's access to the Services.

3. The Member must not engage in any of the following acts, nor in any act that aims at or intends content falling under any of the following:

   (a) Acts that undermine the system or the Service:

   • attempting to reverse engineer, decompile, or copy the Service;
   • accessing the Service or extracting data by automated means (bots, scraping, etc.) or causing an overload of the servers;
   • intentionally circumventing the AI's safety controls (e.g., jailbreaking) to elicit the generation of inappropriate content;
   • any act that compromises information security, including unauthorized access to, hacking attempts against, or the probing, exploitation, or public disclosure of security vulnerabilities in the Operator's systems, servers, or networks.

   (b) Acts that create or elicit illegal or harmful content:

   • content that sexually exploits or abuses minors (children and adolescents), or persons who clearly appear to evoke minors;
   • content that defames a real person, invades their privacy, or sexually harasses them;
   • content that promotes terrorism, violence, hate, discrimination, or self-harm or suicide, or that is otherwise contrary to social norms and applicable law;
   • content that infringes the intellectual property rights, publicity rights, or other rights of the Operator or any other person.

   (c) Fraudulent or improper use:

   • misappropriating or improperly using another person's account, identity, card information, or the like;
   • transferring, selling, renting, or exchanging your account or in-Service content to or with another person;
   • acquiring or using "Cream" through any means not provided by the Operator;
   • copying, distributing, or using for commercial purposes the Service or information obtained through it (including Output Content) without the Operator's consent;
   • falsely stating your age (date of birth) at sign-up or during age confirmation, or any attempt by a minor to circumvent access controls for age-restricted content or features (for details, see the Operator's Operating Policy (Age Assurance));
   • any act that, through abnormal or improper means not permitted by the Operator, uses the Service, events, or promotions so as to undermine the fairness of operations or cause loss to the Operator or other Members (specific categories of abusive conduct and the corresponding measures are governed by the Operator's Operating Policy).

   (d) Other:

   • any other act that violates applicable law or that, being comparable to the foregoing, is contrary to good public morals or social order.

4. The Member must cooperate in good faith with the Operator's requests for materials to confirm whether this Article has been violated. Where necessary, the Operator may report a Member's prohibited conduct to relevant bodies, including the competent authorities and child-protection organizations.

5. A Member who violates this Article may be subject to measures under Article 13 (Restriction of Use) and, separately, bears civil and criminal liability under applicable law. In addition, where the Operator suffers loss as a result of a Member's commission of any act under paragraph 1, the Member is obliged to compensate the Operator for all such loss.

Article 10 (Rights and Content Management)​

1. The copyright and other intellectual property rights in the Service itself and in all content created by the Operator, such as in-Service character designs and AI models, belong to the Operator.
2. The Operator grants the Member only a non-exclusive, non-transferable, revocable license to use the Service in accordance with the conditions of use set by the Operator. The Member may not share, transfer, sell, pledge, or otherwise dispose of this license to any third party.
3. The copyright in "Input Content" that a Member submits to the Service belongs to that Member, and this does not affect any copyright or other intellectual property rights in the underlying works, including "Output Content," contained therein.
4. With respect to "Output Content" generated using the features provided by the Operator, the Member is granted a limited, non-exclusive, non-transferable, revocable license and may use the Output Content for non-commercial purposes. The Member may not use such Output Content for commercial purposes (including public display, transmission, reproduction, distribution, sale, or the creation of derivative works) without the Operator's prior written consent.
5. By creating and posting Content (Input/Output) on the Service, the Member grants the Operator a worldwide, non-exclusive license to use such Content, within the processing purposes and retention periods set out in the "Privacy Policy," to (1) operate, improve, and promote the Service, (2) conduct analytics, statistics, and scientific research aimed at improving service quality, including recommendation systems, and (3) research, develop, and train the Operator's AI models. The legal basis for these uses, any pseudonymization, any opt-out or consent mechanism (which depends on the Member's country of residence), whether content is entrusted to external generative AI providers for processing, and the Member's related rights are as set out in the "Privacy Policy." The Operator takes technical protective measures so that the Member's personal information is not exposed in this process.
6. Responsibility for any legal issue arising from Content submitted by the Member rests entirely with the Member, and the Operator bears no liability in the absence of its willful misconduct or gross negligence.
7. The license granted under paragraph 5 of this Article remains validly in effect after the service agreement is terminated, within the retention period set out in the "Privacy Policy." The limitation of the right to use Content for AI model training under paragraph 5(3) (including the Member's opt-out, withdrawal of consent, and erasure/restriction rights) and the treatment of data already lawfully incorporated into a trained model that cannot technically be separated or recalled are governed by the "Privacy Policy."

Article 11 (AI-Generated Content Disclaimer)​

1. Owing to the nature of AI technology, the Operator does not warrant the accuracy, completeness, reliability, or usefulness of "Output Content." Content generated by the AI may be fictional or inaccurate (hallucination), and the Operator is not liable for any loss arising from reliance on it.
2. The Member should not rely on Output Content as professional advice in fields such as medicine, law, or finance, and the Member bears the risk arising from use of the Output Content. The Operator's scope of liability in connection with AI-generated content is as set out in this Article and in the supplemental terms applicable to your country of residence (Limitation of Liability).

Article 12 (Disclaimer of Warranties)​

1. The Service website, application, content and all other materials are provided "AS IS" and "AS AVAILABLE," and, to the extent permitted by applicable mandatory law, the Operator makes no warranty of any kind, whether express or implied. This includes, without limitation, any warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service, website, application, content and all other materials will be uninterrupted, secure, or error-free.
2. Some jurisdictions do not allow the exclusion of certain warranties, and in those jurisdictions all or part of this Article may not apply. In such jurisdictions, the Operator’s warranties and liability will be limited to the fullest extent permitted by applicable law. This Article does not affect any non-waivable rights you have under the mandatory law of your country of residence.

Part 4. Restriction of Use and Termination​

Article 13 (Restriction of Use)​

1. Where a Member violates Article 9 (Obligations of the Member) or otherwise interferes with the normal operation of the Service, the Operator may, after notice to the Member, apply measures in stages — such as a warning, removal of content, temporary suspension of use, or permanent suspension of use — according to the gravity and the cumulative number of the violations.
2. Notwithstanding the foregoing, for conduct that threatens the foundations of the Service — such as the creation of child or adolescent sexual exploitation content, account theft, or serious unlawful conduct — the Operator may immediately impose permanent suspension of use without prior notice.
3. Where a Member's use of the Service is restricted, or the service agreement is terminated, because the Member has violated applicable law or under paragraph 2 of this Article, the refund of Cream may be restricted. The specific matters concerning refunds of Cream and any restriction thereon are as set out in the supplemental terms applicable to your country of residence.
4. A Member may file an objection to a restriction of use under this Article in accordance with the procedure set by the Operator.

Article 14 (Termination of the Service Agreement)​

1. A Member may at any time apply to terminate the service agreement (account withdrawal) through the in-Service information management menu, and the Operator must process it without delay as provided by applicable law.
2. Where the Operator terminates the service agreement, the Operator will notify the Member, stating the reason for termination.
3. Upon completion of termination of the service agreement, all of the Member's information is deleted, except information retained by the Operator under applicable law and the Privacy Policy. The Operator bears no liability arising from the deletion of a Member's information after termination of the service agreement.

Part 5. Miscellaneous​

Article 15 (Indemnification)​

1. Where the Operator or a Member causes loss to the other party in breach of these Terms, it is liable to compensate that loss. However, this does not apply where it proves the absence of intent or negligence.
2. Where, as a result of an unlawful act or a breach of these Terms committed by a Member in the course of using the Service, the Operator receives a claim for damages, a lawsuit, or any other objection from a third party other than that Member, the Member must indemnify and hold the Operator harmless at the Member's own responsibility and expense; and where the Operator is not held harmless, that user is liable to compensate the loss thereby incurred by the Operator.
3. Matters concerning the limit of the Operator's liability to a Member are as set out in the supplemental terms applicable to your country of residence (Limitation of Liability).

Article 16 (Changes to and Notice of the Terms)​

1. Where the Operator amends the Terms, it will specify the effective date and the reason for the amendment and give notice, together with the current Terms, from at least seven (7) days before that effective date. However, where the Terms are changed in a manner adverse to Members, the Operator will give notice at least thirty (30) days before the effective date and give individual notice to Members through electronic means such as email or app push.
2. Where the Operator, in giving notice of the amended Terms under paragraph 1, has notified Members to the effect that "you may terminate the service agreement until the business day before the effective date of the amended Terms, and if you do not express your refusal during that period you will be deemed to have agreed to the change," and the Member does not expressly express refusal by the business day before the effective date of the amended Terms, the Member is deemed to have agreed to the amended Terms.
3. Where a Member does not agree to the application of the amended Terms, the Member may terminate the service agreement (account withdrawal).
4. The provisions of this Article 16 shall solely apply in the Republic of Korea and in other jurisdictions where required by law.

Article 17 (Interpretation of the Terms and General Provisions)​

1. In addition to these Terms, the Operator may establish separate operating policies, usage guidance, and guidelines (collectively, "Operating Policies, etc.") that may apply to specific parts of the Service, and will publish such content through its website or otherwise.
2. Where the content of the Operating Policies, etc. conflicts with these Terms, the Operating Policies, etc. prevail to the extent of the conflict, solely for the relevant service.
3. The Member must monitor whether there are changes to the Terms or the Operating Policies, etc., and must check such changes when notice of them is given.
4. These Terms (the Common Terms and the residence-based supplemental terms), the "Privacy Policy," and the Operating Policies, etc. referenced in these Terms constitute the entire agreement between the Member and the Operator regarding the Service.
5. Even if any provision of these Terms is held invalid or unenforceable under the applicable law of competent jurisdiction, the remaining provisions remain in full force and effect.
6. The Operator's failure to exercise, or delay in exercising, any right under these Terms is not deemed a waiver of that right.
7. A Member may not assign its status or its rights and obligations under these Terms to any third party without the Operator's prior written consent. The Operator may assign its status under these Terms in connection with a merger, business transfer, sale of assets, or the like.

Article 18 (Governing Version and Language)​

1. The binding language of the Terms applicable to a Member is determined by the Member's country of residence. The Korean-language Terms apply as the binding version to Members residing in the Republic of Korea, and the English-language Terms apply as the binding version to Members residing outside the Republic of Korea.
2. Even where the Operator provides a translation of these Terms, in the event of any discrepancy between language versions, the version corresponding to the Member's country of residence (Korean for Korea; English for all other countries) prevails.
3. The detailed matters concerning the binding language by residence, the applicable set of Terms, and jurisdiction are as set out in the supplemental terms applicable to your country of residence.

Article 19 (Contact)​

Inquiries and customer support relating to use of the Service and to these Terms may be directed to the contact below.

• Konrev, INC.
• Customer Support: [email protected]

Addendum​

1. These Common Terms take effect together with the supplemental terms applicable to your country of residence on the same effective date. The effective date is June 25, 2026.
2. These Terms also apply to service agreements and transactions entered into with the Operator before these Terms take effect, with respect to matters arising on or after the effective date.

Additional Information for Certain Jurisdictions​

BagelChat Supplemental Terms for Members Outside the Republic of Korea (Non-Korea Supplement)